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Terms of Use

Version 1.1.0 · Last updated: May 27, 2026

These Terms of Use ("Terms") govern your access to and use of the Feltune mobile application and related services (collectively, the "Service"), provided by Feltune, a Wyoming limited liability company ("feltune", also referred to as "Feltune", "we", "us", or "our").

By accessing or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

If you have questions, contact us at support@feltune.com.

1) Eligibility and Accounts

• You must be at least 13 years old (or the age required by your local law) to use the Service.
• You are responsible for maintaining the confidentiality of your account and for all activity under your account.
• You agree to provide accurate information and to keep it up to date.

2) The Service: Streaming Only (No Downloads)

Feltune provides non-downloadable digital distribution solely for on-demand streaming on the Feltune platform.

• The Service may allow temporary buffering and caching that is technically necessary for streaming and playback stability.
• You do not obtain any ownership rights in any content you stream.
• You may not copy, record, redistribute, sell, rent, sublicense, or otherwise exploit any content unless explicitly permitted by law or by written permission from the rightsholder.

3) Subscriptions, Billing, Trials, and Restore

• Paid features may require a subscription ("Feltune+" or similar).
• Subscriptions are processed through Apple In-App Purchase and are subject to Apple's terms and policies.
• If a free trial is offered, it will convert to a paid subscription unless canceled before the trial ends, as shown in your Apple subscription settings.
• You can manage or cancel subscriptions in your Apple ID account settings.
• Restore Purchases may be available to restore subscription access on the same Apple ID/device, subject to Apple's systems.

Note: Restore Purchases restores subscription entitlement only. It does not guarantee recovery of account data (such as Favorites or Vibes) unless you sign in to the same Feltune account and cloud sync is enabled.

4) Your Conduct (Acceptable Use)

You agree not to:

• Use the Service for any illegal purpose or in violation of applicable laws.
• Attempt to access or probe non-public systems, bypass security, or interfere with the Service.
• Use bots, scripts, automation, scraping, or other non-human methods to access or manipulate the Service.
• Manipulate streaming activity, play counts, or engagement metrics (including fraudulent or artificial behavior).
• Upload, submit, or distribute content that infringes intellectual property rights or violates our policies (if creator upload features are available).
• Harass, abuse, or harm other users, or use the Service to transmit harmful code.

We may suspend or terminate accounts or access for violations, suspected abuse, or risk to the Service or users.

5) Intellectual Property

• The Service and its software, design, trademarks, and logos are owned by Feltune or its licensors and are protected by intellectual property laws.
• Content available through the Service is owned by the respective rightsholders. Your use is limited to streaming via the Service as permitted by these Terms.

6) Copyright Policy and DMCA Notices

Feltune respects the intellectual property rights of others and complies with the Digital Millennium Copyright Act (the "DMCA", 17 U.S.C. § 512). It is our policy to respond to clear notices of alleged copyright infringement and, in appropriate circumstances, to remove or disable access to material claimed to be infringing.

6.1) Designated Copyright Agent

Notifications of claimed copyright infringement should be sent to Feltune's Designated Agent:

• Designated Agent: Copyright Agent, Feltune
• Email: support@feltune.com

Note: the contact details above must match exactly the information registered with the U.S. Copyright Office DMCA Designated Agent Directory (the Copyright Office registration also requires a telephone number, even though one is not listed here). Registration must be renewed at least every three years to maintain safe harbor eligibility.

6.2) Filing a Notice of Infringement

To be effective, a written notification of claimed infringement must include substantially the following (see 17 U.S.C. § 512(c)(3)):

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing and that is to be removed or access disabled, with information reasonably sufficient to permit us to locate it (for example, the track title, artist name, and the URL or in-app location).
• Your contact information, including name, mailing address, telephone number, and email address.
• A statement that you have a good-faith belief that the use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on the owner's behalf.

6.3) Takedown and Limitation of Liability

• Upon receipt of a notice that substantially complies with the DMCA, we will expeditiously remove or disable access to the material identified in the notice.
• We may remove or disable access to allegedly infringing material before any determination of liability, and any such removal made in good faith does not constitute an admission of liability or wrongdoing.
• To the maximum extent permitted by law, Feltune is not liable to any party for content removed or disabled in good faith, or for any claim arising from material made available before its removal in response to a notice.

6.4) Counter-Notification

If you believe material you submitted was removed or disabled by mistake or misidentification, you may send a counter-notification to the Designated Agent that includes substantially the following (see 17 U.S.C. § 512(g)):

• Your physical or electronic signature.
• Identification of the material that was removed or disabled and the location at which it appeared before removal.
• A statement, under penalty of perjury, that you have a good-faith belief the material was removed or disabled as a result of mistake or misidentification.
• Your name, mailing address, and telephone number, and a statement that you consent to the jurisdiction of the federal courts located in the State of Wyoming, and that you will accept service of process from the person who provided the original notice or their agent.

6.5) Repeat Infringers

We will, in appropriate circumstances and at our discretion, suspend or terminate the accounts of users who are determined to be repeat infringers.

6.6) Misrepresentations

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed or disabled by mistake or misidentification, may be liable for damages. Please do not make false claims.

7) Third-Party Services

The Service may rely on third-party services (e.g., Apple, Supabase, Cloudflare, Firebase). Your use of those services may be subject to their own terms and policies. We are not responsible for third-party services outside our reasonable control.

8) Service Availability and Changes

• We may change, suspend, or discontinue any part of the Service at any time.
• We do not guarantee uninterrupted availability. Streaming performance may be affected by network conditions, device limitations, maintenance, or outages.

9) Termination

• You may stop using the Service at any time.
• We may suspend or terminate your access to the Service if you violate these Terms, if required by law, or to protect the integrity and security of the Service.
• Upon termination, your right to use the Service stops immediately.

10) Disclaimers

The Service is provided "AS IS" and "AS AVAILABLE" to the maximum extent permitted by law.

We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

Some jurisdictions do not allow certain disclaimers, so some of the above may not apply to you.

11) Limitation of Liability

To the maximum extent permitted by law, Feltune will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, arising from your use of the Service.

In no event will Feltune's total liability for all claims relating to the Service exceed the amount you paid to Feltune for the Service in the 12 months before the event giving rise to the claim (or, if greater, the minimum amount permitted by law).

12) Governing Law and Disputes

These Terms are governed by the laws of the State of Wyoming, United States, without regard to conflict of law principles.

Any disputes arising from or relating to these Terms or the Service will be resolved in the state or federal courts located in the State of Wyoming, unless applicable law provides otherwise.

13) Changes to These Terms

We may update these Terms from time to time. If we make changes, we will update the "Last updated" date above. If changes are material, we will provide additional notice as required by law (for example, in-app notice).